Many HSMs do not force you to use unique labels for keys. So it's somewhat understandable if a human mixed up some keys during a non-standard or deviated process. This doesn't explain how so many different keys were "generated" so poorly or why no one cared about mismatched signatures.
And the discussion mentioning wrap/unwrap testing kind of feeds directly into the fear that either:
1. These weak keys were created outside the HSM and then imported.
2. These weak keys were meant to be the wrap keys somehow. Like, if they hadn't paid for some of the wrap/unwrap features on one of their HSMs and so were using easy-for-humans keys to handle the wrap/unwrap operations so they could more easily move keys between HSMs.
This should rarely happen if we are doing things correctly.
The moment the private key leaves the secure context of the HSM you should consider it to be compromised. Some HSM vendors have a way to effectively extend the secure context across multiple physical machines to address the edge cases where you'd be inclined to do this.
Do I, as a US-based English speaking person, need to have CAs from India and other places trusted by default in my browsers/devices? My gut says no and it just represents unnecessary risk, but I'm also not fully aware of how interleaved cert issuers are with cross signing and such.
eMudhra is (was?) a global CA and had subsidiaries serving the US market. Your browser also doesn't have a nationalist configuration; the same browser serves people all over the world.
The problem isn't foreign companies; it's bad CAs.
No, the problem is foreign companies. Foreign nations have interests and as a US citizen I want to only trust other US citizens with my security, so should any other citizen anywhere else e.g. India can rely on India.
As a US citizen, I don't love this mindset. The US has relatively lax rules around cybersecurity and consumer protection. Some other countries are even worse. Furthermore, I continue to participate in a relatively borderless global Internet. Unconditionally placing identity politics ahead of those realities is a strange and impractical choice for a great many people.
I think the point is that it's much easier to sue US companies and other US citizens than it is to sue some Indian company. The latter would require State Department involvement, whereas the former I could probably just do in my local court.
Symantec faced no serious legal repercussions. It was simply distrusted by the root programs, the same way eMudhra will be. I think this is a just-so story.
Legal repercussions would have to come from proven damages, and something like that seems like it would be very hard to prove. I'm not that familiar with the Symantec incident, but yeah, it sounds like the system corrected itself.
I can't believe sibling commenters. As a citizen of country X, it should be easy to sympathize with the desire to only do business with other citizens of country X or businesses registered in country X. Why? Because if they wrong me in some way, then I can sue them in a court of law in country X.
All cross-border business is fundamentally import/export and comes with the same risk - that when I am wronged by someone in another country, I have no legal recourse. The exceptions to this rule (like airlines) are such enormous exceptions that there are literally international treaties (e.g. Montreal Convention) to enable it.
Nothing fundamentally US-centric about that point of view.
I just had a horrifying vision of a world where we have to purchase separate certificates from local certificate authorities in each country where we want to make a website available. shudder
Is it paranoia, stupidity, or ignorance? I really hope it's the last one.
Suggested Google prompt: “How does WebPKI work; explain to a US-citizen ONLY by an US-citizen".
It's a strange liability that every trusted CA is authorized to sign certificates for every possible domain, even ones it has no right signing. It would make more sense for them to be limited to a set of TLD/ccTLD.
I wonder if Web, WebPKI and some other global network infrastructure are a sign of the emerging internationalist, stateless order ahead of us. Might be a hot topic on next Joe Rogan show :)
Until some website of some service you're using embeds an Indian-sourced JavaScript required for its support chat and you're unable to get a refund on a defective product you purchased.
Or worse, you were billed incorrectly by some US-based service, their support chat loads Indian assets, and they threaten to hit your credit score and send debt collectors after you if you don't pay up.
eMudhra's recent response regarding their Intermediate CA private key compromise, citing social media activity and investor relations as blockers to technical investigation and analysis: https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c39
> "There are a lot of questions here. As most of you can imagine, we have been subject to intense social media scrutiny and analysis by investors/customers over the last few days and it has made doing any meaningful analysis of the event pretty much impossible."
> "The Mozilla Root Program sent the attached questions to eMudhra on the 20th October at 20:31 UTC. eMudhra was asked to provide an initial response within 24 hours. After the deadline passed on October 21st, eMudhra asked for a further 24 hours to respond. As of the time of writing on Friday 23rd, Mozilla has not received a response to these questions."
I hadn't heard of this Intermidate CA provider. I guess I've been a bit lax on keeping myself updated in the PKI space. That said, given the country it is based, it doesn't surprise me about the general lack of quality and seriousness about what they did and how it's been exposed.
I may get downvotes, but this just screams amateur hour.
Is it possible to make a broadly-accurate generalization about work ethic in a given country? (There are no Foxconn-style suicide nets in the United States that I am aware of - so perhaps?)
Do some countries possibly value quality or responsibility as a desirable property more than others at a cultural level? (Is "German Engineering" a real thing?)
Why do 419-style scams seem to emanate from a few specific countries? Why is piracy on the high seas more prevalent in Somalia than the United Kingdom?
"Is it possible to make a broadly-accurate generalization about work ethic in a given country? "
It is, but those generalisations are usually debatable and will then lead to nationalistic debates that are allmost always flame war style, with people shouting over each other who is from the worst nation. Which is why many flag anything, that smells like leading towards this.
>It is, but those generalisations are usually debatable and will then lead to nationalistic debates that are allmost always flame war style, with people shouting over each other who is from the worst nation. Which is why many flag anything, that smells like leading towards this.
So we should just close our eyes and not say accurate information, got it
I mean if I'm going to make really large generalizations about Software Engineering talent by country, Swiss people are the absolute bottom of the barrel maybe followed by the cheap outsourcing countries next, but ymmv.
I'm also sure i've worked with a lot more very good Indian engineers than German engineers here in America, but that might have more to do with who immigrates here.
> Swiss people are the absolute bottom of the barrel maybe followed by the cheap outsourcing countries next
Just by fact of population, a generalization may or may not hold more weight. Anecdotes are also tricky to really apply broadly: it's simply impossible for you to have encountered that many Swiss software engineers because few exist... few Swiss people exist. In 2019, there were over 300,000 Indian H-1B petitions to Switzerland's total of 202.
> I'm also sure i've worked with a lot more very good Indian engineers than German engineers here in America, but that might have more to do with who immigrates here.
Relative quality of life in Germany is objectively better in India by pretty much every metric, so there's an automatic/inherent bias - it's probable that more Indians wish to immigrate to the United States. (More than 10% of the Indian population doesn't have access to modern toilet facilities, for instance.) The competition for U.S. immigrant visas is far higher amongst Indians simply by the numbers, so there may also be a filtering function at play.
The system where every CA gets to sign certificates for every possible domain makes no sense anymore. There are too many CAs and each one of them could compromise the whole system.
Why aren't SSL certificates tied to something like DNSSEC where a CA is responsible only for one tld? Since domain ownership is enough to get a certificate signed anyway, that wouldn't change security properties.
(1) Because it doesn't actually solve the problem. The registry operator for .COM is not historically trustworthy either.
(2) Because DNSSEC is a nightmare to deploy. Leaving the IANIX-type operational stuff aside, it doesn't work on all network paths; plenty of middleboxes freak out when they see DNS packets with DNSSEC records in them. People see this and want a best-effort system that uses DNSSEC in the majority cases where it does work, but now you have a downgradable, strippable security protocol.
(3) eMudhra is being murdered by the root programs as we speak, and when they're gone all we'll remember them for is as a WebPKI incident. The WebPKI itself will continue to function and nobody will care. That can't happen with .COM or .CO.UK or .IO; there's no accountability for those registry operators at all, let alone transparency logs to track what they're doing.
Are the chrome and mozilla root programs in a position to kick their remaining RSA root out of their trust stores based on the lack of responsiveness to this incident?
I don't think any really. The root that did the cross sign was already removed (not trusted) from the chrome and mozilla root stores before they did the cross sign.
"Sectigo has completed the revocation of the affected cross-signed CA Certificates. A new CRL and OCSP responses have been published and are making their way to our CDN edge nodes right now.
We will continue monitoring and evaluating this bug for further updates from Emudhra."
Yes that if reactive. But I think GP meant what their responsibility in this is given that they signed and thereby vouched for an intermediate ca that now has become untrustworthy.
Funny, I just saw a post on Blue Sky about someone claiming to hack their camera thanks to emudhra [0]. It's the perfect time to start requiring all device manufacturers to ship open bootloaders and open source firmware.
eMudhra isn't blaming (at least yet) the ultimaco hsm they used. I am waiting for how exactly a private key of 4 was generated by the holy key generation ceremony.
I have to say that if one of the RSA public keys was really 4, I have to tip my hat, stumbling on a perfect square of an even number, that’s really a score.
They are already attempting to flee the kitchen as quickly as they can, unfortunately the rest of the planet that's still in the kitchen isn't keen on letting them escape the grease fire they started.
When an engineer (or engineering firm) found that it caused a bridge collapse due to negligence, they are taken accountable, sometimes even prison times if harm or death happened. We rarely see the same in tech world for some reason, there’s still this green pass and the idea that tech are auxiliary and all its mistakes are just reset a password. That company should be accountable, the damage is far from over as these certs that made by stupid people could be anywhere from IoT to critical infrastructure.
If you want formal engineering outcomes, you need formal engineering standards. But in the same way that redoing a home bathroom doesn’t require the same multimillion dollar process as building a bridge, not all software projects can fall under the same umbrella. Any scheme like this has to take into account where certification is actually needed and what the goals and costs are.
And guess what: this already exists. DO-178C for aviation, ISO 26262 for automotive, IEC 62304 for medical, etc. But these standards are specialized to the industry because, no surprise, there is no appropriate one-size-fits-all software development approach. You can’t just say “software must be bug-free” and leave it at that. That’s been shown to be impossible. Even formally verified software can have spec bugs.
There’s already formal standards that CAs must meet, and they get audited too. Maybe those standards aren’t rigorous enough. But even with those standards, what authority is going to punish a CA who breaks them, other than browser/OS vendors? If it damages the host nation, you might see something. But if the host nation is complicit, and used the rogue CA for intel purposes—or if the company has political connections—then I don’t think you’re getting the punishment you want.
It makes sense to have these heavy standards when you’re talking about software whose failure could immediately cost actual lives. I’m hesitant to expand it elsewhere as it could threaten the viability of open source and software freedom in general. Nobody should ever need a license to run a compiler or deploy an application to their own server.
26262 is a process standard (a voluntary one at that), not a software standard. It barely even talks about software outside a couple specialized sections. You can also think of the CA program as a process standard that comes with active enforcement.
The process of developing software has an impact on the outcome, especially if the software is tied in with physical systems. If you’re looking for software that meets specific criteria, built to an engineering standard, you need a formal process around it.
Also, a purely software-focused standard doesn’t make sense for CAs, as they also operate and maintain infrastructure. The failure with this CA was a process failure.
I probably emphasized software too much in my reply, but that’s usually where I see people call for standards to be forced on the “tech” industry.
Accountability is rarely something that a person or organization will spontaneously adopt of their own free will. It generally has to be forced from the outside by way of additional consequences.
Right now, it would appear that the strongest external consequences for fucking up a CA are strongly-worded posts in a web forum. I would hesitate to call the wind-down of a business unit a "consequence" in this context because it's the default outcome. Everyone was already playing that game. We need an additional layer of pressure to encourage good behavior.
No, it's not limited to strongly worded posts. The external consequences are usually immediate bankruptcy of the CA after the investigation concludes. An untrusted CA has absolutely no business model whatsoever, and may have to refund its former customers.
> The external consequences are usually immediate bankruptcy of the CA after the investigation concludes.
It would seem that we have different definitions of "wind-down". Everyone in the business operated with this consequence already on the table and it did not seem to provide the desired outcome.
So you want jail time for people whose certificates get revoked? Or what else could there possibly be? Deterrence doesn't actually prevent mistakes and accidents, that's why bridges still collapse even with the consequences you described on the table. And I haven't seen it on HN yet, but Dread, the front page of the dark web, covering many illegal topics, where the potential consequence of a private key leak is death, leaked their private key.
And whose jail? Is India going to allow extradition to the US for this? I doubt it. The company has strong ties to the government and provides services to the BJP’s pet Aadhaar system as well as the military. Unless their failures harm the government extensively, I don’t think you will see any accountability.
Like it or not, CA infrastructure is global, and there’s no single set of laws that can or should govern it.
> Right now, it would appear that the strongest external consequences for fucking up a CA are strongly-worded posts in a web forum.
No, the strongest consequence is their stock value. It has gone down a lot and if they continue not following their agreed obligations as shown I hope that trend will continue.
No one knows what's potentially happened out in the wild because of this comment you wrote. Imagine how crazy the world would be if people got punished based on fantasies.
If you think people are getting worked up because of fantasies then it's clear that you don't understand how big a deal this is. Even if no bad actors figured out that the entire SSL trust system was trivial to compromise during the year that these certs were valid.. it's going to be years before all client systems on the internet have their OS certificate trusts updated.
Sure browsers are safe, but countless other internet softwares aren't (curl, python, pip just to name a few I know off the top of my head). Pip has a big problem because even if the OS distrusts the eMudhra certs, it still does because it has its own trust store. This will be an attack vector (that now everyone knows about) for a while.
No one at OpenAI, Anthropic or Google will be held accountable for their various felony bots[0], Facebook encouraged an actual genocide[1], but HN commenters are baying for blood of some random Indian contracting firm that royally goofed up their SSL certs.
Once encoded, the low quality private key would have been indistinguishable from a high quality one. So I put some of the blame on the tooling. I’ve generated loads of certs and private keys, and never thought to decode the private factor out to make sure it’s a sensible number. In other words, I could see myself making this exact mistake (well not now that we all know how humiliating it is).
So tooling bears some of the blame, unless I’m misunderstanding the mistake that was made.
> There are a lot of questions here. As most of you can imagine, we have been subject to intense social media scrutiny and analysis by investors/customers over the last few days and it has made doing any meaningful analysis of the event pretty much impossible. The event happened on April 30 2025 and was done by set of people who have worked in the PKI industry for several years and worked with us for a while. There is a lot of digging we need to do to understand the circumstances, why, what, how to share a meaningful report that can hopefully benefit the community. I do not know why some community members think we wont be getting back on this bug. When we signed up for the browser program trust, we also signed up for disclosure obligations to the community which we will uphold.
ETA- HN rate-limiting won't let me reply, but to the commenter asking how all the pressure could delay a sober analysis:
I've never been involved with a mess like this, but I can well imagine it's difficult to convene the necessary people for a dispassionate RCA when your bosses are furious and investors are screaming for scapegoats to fire.
--------------------
Edit2: Still ratelimited for the downvotes, but in response to @andor:
But there's 12 separate questions in this comment alone https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c30 many of which are demanding detailed information and statistics that would need to be reconstructed from audit logs.
I imagine lawyers are involved because whatever answers they give will inevitably wind up as evidence in ensuing lawsuits. I'm sure anything publicly released needs to be cleared through several layers of review.
If some social media nonsense makes it hard for you to do internal investigation on the problem that shows that you're organisationally incompetent in addition to whatever else in the process failed.
> I've never been involved with a mess like this, but I can well imagine it's difficult to convene the necessary people for a dispassionate RCA when your bosses are furious and investors are screaming for scapegoats to fire.
In any sane business, the people handling the screaming investors are different from the people handling the social media mess, and they are also different from the people doing the RCA.
That said, given the mess, I wouldn't be surprised if eMudhra only had one employee responsible for all those jobs...
> I can well imagine it's difficult to convene the necessary people for a dispassionate RCA when your bosses are furious and investors are screaming for scapegoats to fire.
Such a business will not be long operating a CA, then: these sorts of requests are common and CA operations are done openly in public with all accidents openly admitted in plain view. If management can’t deliver an environment that prioritizes compliance over rage and blame, then termination of CA acceptance for the company they manage with such irrationality is a successful outcome for the process. I respect that there may be opposing corporate and/or cultural pressures, and I imagine that’s why they’re voluntarily exiting the CA business, but they’re at risk of having all issuances distrusted retroactively if they think that gives them the leeway to reply late.
Which is their job. The "right thing" if that is to shut down the CA will be managed by the CAB, there is no need for eMudhra to shut themselves down when that will be done for them. The "right thing" for eMudhra is to fight to continue to exist, even when that is not a likely outcome. It's like prosecutor vs defense in a trial, the defense is expected to explain why they are not guilty, even if they know they are guilty.
I was involved in the an incident like this, and the intense pressure for public immediate action led to the (firing or resignation) of multiple people who were actually needed for the investigation.
Something that could have been fully analyzed with those people in a couple weeks ending up taking two years with an independent outside auditor.
The independent auditor would have been needed either way, but if we gave the original crew the opportunity to respond, THEN fired them, the outside auditor could have just verified the story much more quickly.
> the intense pressure for public immediate action led to the (firing or resignation) of multiple people who were actually needed for the investigation.
That just sounds like a management failure. You don’t actually have to cave.
> I do not know why some community members think we wont be getting back on this bug.
This exposes how poorly they are prioritizing the response. They look like a deer caught in the headlights. Stop looking at the headlights and get moving.
Some of these questions shouldn't be that difficult to answer, and they were asked to provide an initial response anyways.
For example, further up in the bug tracker, they stated that there was an error in a script. If they were able to find an error, why can't they provide the script?
And the discussion mentioning wrap/unwrap testing kind of feeds directly into the fear that either:
1. These weak keys were created outside the HSM and then imported.
2. These weak keys were meant to be the wrap keys somehow. Like, if they hadn't paid for some of the wrap/unwrap features on one of their HSMs and so were using easy-for-humans keys to handle the wrap/unwrap operations so they could more easily move keys between HSMs.
This should rarely happen if we are doing things correctly.
The moment the private key leaves the secure context of the HSM you should consider it to be compromised. Some HSM vendors have a way to effectively extend the secure context across multiple physical machines to address the edge cases where you'd be inclined to do this.
Also depending on the FIPS configuration of their HSM, some functionality like wrap/unwrap might not be available
The problem isn't foreign companies; it's bad CAs.
> only trust other US citizens with my security
I'm not sure what you mean, but this doesn't seem to be a coherent concept.
All cross-border business is fundamentally import/export and comes with the same risk - that when I am wronged by someone in another country, I have no legal recourse. The exceptions to this rule (like airlines) are such enormous exceptions that there are literally international treaties (e.g. Montreal Convention) to enable it.
Nothing fundamentally US-centric about that point of view.
man fox news has really done a number on people's brains.....
Check InCommon Certificate Service.
If you want only to connect to the US net, stop connecting to the internet and use a US browser instead of a web browser.
Or worse, you were billed incorrectly by some US-based service, their support chat loads Indian assets, and they threaten to hit your credit score and send debt collectors after you if you don't pay up.
No need to use international services like the internet.
> "There are a lot of questions here. As most of you can imagine, we have been subject to intense social media scrutiny and analysis by investors/customers over the last few days and it has made doing any meaningful analysis of the event pretty much impossible."
Mozilla Root Program's update, stating that eMudhra has not responded to investigatory questions within deadlines (and had provided an extension): https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c42
> "The Mozilla Root Program sent the attached questions to eMudhra on the 20th October at 20:31 UTC. eMudhra was asked to provide an initial response within 24 hours. After the deadline passed on October 21st, eMudhra asked for a further 24 hours to respond. As of the time of writing on Friday 23rd, Mozilla has not received a response to these questions."
How does that work exactly? Perhaps if they paid attention to their software instead of browsing X, they'd be able to get more done?
Everything this company says is ridiculous.
I may get downvotes, but this just screams amateur hour.
Do some countries possibly value quality or responsibility as a desirable property more than others at a cultural level? (Is "German Engineering" a real thing?)
Why do 419-style scams seem to emanate from a few specific countries? Why is piracy on the high seas more prevalent in Somalia than the United Kingdom?
americans die like men -- by guns
except for the small children, they die like children being slaughtered in a school shooting. price of freedom amiright?
It is, but those generalisations are usually debatable and will then lead to nationalistic debates that are allmost always flame war style, with people shouting over each other who is from the worst nation. Which is why many flag anything, that smells like leading towards this.
So we should just close our eyes and not say accurate information, got it
I mean if I'm going to make really large generalizations about Software Engineering talent by country, Swiss people are the absolute bottom of the barrel maybe followed by the cheap outsourcing countries next, but ymmv.
I'm also sure i've worked with a lot more very good Indian engineers than German engineers here in America, but that might have more to do with who immigrates here.
Just by fact of population, a generalization may or may not hold more weight. Anecdotes are also tricky to really apply broadly: it's simply impossible for you to have encountered that many Swiss software engineers because few exist... few Swiss people exist. In 2019, there were over 300,000 Indian H-1B petitions to Switzerland's total of 202.
> I'm also sure i've worked with a lot more very good Indian engineers than German engineers here in America, but that might have more to do with who immigrates here.
Relative quality of life in Germany is objectively better in India by pretty much every metric, so there's an automatic/inherent bias - it's probable that more Indians wish to immigrate to the United States. (More than 10% of the Indian population doesn't have access to modern toilet facilities, for instance.) The competition for U.S. immigrant visas is far higher amongst Indians simply by the numbers, so there may also be a filtering function at play.
Why aren't SSL certificates tied to something like DNSSEC where a CA is responsible only for one tld? Since domain ownership is enough to get a certificate signed anyway, that wouldn't change security properties.
(2) Because DNSSEC is a nightmare to deploy. Leaving the IANIX-type operational stuff aside, it doesn't work on all network paths; plenty of middleboxes freak out when they see DNS packets with DNSSEC records in them. People see this and want a best-effort system that uses DNSSEC in the majority cases where it does work, but now you have a downgradable, strippable security protocol.
(3) eMudhra is being murdered by the root programs as we speak, and when they're gone all we'll remember them for is as a WebPKI incident. The WebPKI itself will continue to function and nobody will care. That can't happen with .COM or .CO.UK or .IO; there's no accountability for those registry operators at all, let alone transparency logs to track what they're doing.
eMudhra intermediate CA compromise
https://news.ycombinator.com/item?id=50166579
1271 points | galadran | 3 days ago | 504 comments
--
Eight Bits of Trust: eMudhra's CA keys cracked in milliseconds
https://news.ycombinator.com/item?id=50177916
935 points | hkc | 2 days ago | 460 comments
--
eMudhra to exit global SSL/TLS certificate business
https://news.ycombinator.com/item?id=50195110
1111 points | bo0tzz | 1 day ago | 713 comments
"Sectigo has completed the revocation of the affected cross-signed CA Certificates. A new CRL and OCSP responses have been published and are making their way to our CDN edge nodes right now.
We will continue monitoring and evaluating this bug for further updates from Emudhra."
Can't wait to see all the exploits this will enable.
[0] https://bsky.app/profile/eriskii.net/post/3myh3a3jdn22q
If eMudhra just don't comply with Mozilla/Chrome, is there anything they can actually do?
And guess what: this already exists. DO-178C for aviation, ISO 26262 for automotive, IEC 62304 for medical, etc. But these standards are specialized to the industry because, no surprise, there is no appropriate one-size-fits-all software development approach. You can’t just say “software must be bug-free” and leave it at that. That’s been shown to be impossible. Even formally verified software can have spec bugs.
There’s already formal standards that CAs must meet, and they get audited too. Maybe those standards aren’t rigorous enough. But even with those standards, what authority is going to punish a CA who breaks them, other than browser/OS vendors? If it damages the host nation, you might see something. But if the host nation is complicit, and used the rogue CA for intel purposes—or if the company has political connections—then I don’t think you’re getting the punishment you want.
It makes sense to have these heavy standards when you’re talking about software whose failure could immediately cost actual lives. I’m hesitant to expand it elsewhere as it could threaten the viability of open source and software freedom in general. Nobody should ever need a license to run a compiler or deploy an application to their own server.
Also, a purely software-focused standard doesn’t make sense for CAs, as they also operate and maintain infrastructure. The failure with this CA was a process failure.
I probably emphasized software too much in my reply, but that’s usually where I see people call for standards to be forced on the “tech” industry.
Right now, it would appear that the strongest external consequences for fucking up a CA are strongly-worded posts in a web forum. I would hesitate to call the wind-down of a business unit a "consequence" in this context because it's the default outcome. Everyone was already playing that game. We need an additional layer of pressure to encourage good behavior.
It would seem that we have different definitions of "wind-down". Everyone in the business operated with this consequence already on the table and it did not seem to provide the desired outcome.
Like it or not, CA infrastructure is global, and there’s no single set of laws that can or should govern it.
No, the strongest consequence is their stock value. It has gone down a lot and if they continue not following their agreed obligations as shown I hope that trend will continue.
Sure browsers are safe, but countless other internet softwares aren't (curl, python, pip just to name a few I know off the top of my head). Pip has a big problem because even if the OS distrusts the eMudhra certs, it still does because it has its own trust store. This will be an attack vector (that now everyone knows about) for a while.
[0] https://www.felonybench.com/
[1] https://www.amnesty.org/en/latest/news/2022/09/myanmar-faceb...
So tooling bears some of the blame, unless I’m misunderstanding the mistake that was made.
> There are a lot of questions here. As most of you can imagine, we have been subject to intense social media scrutiny and analysis by investors/customers over the last few days and it has made doing any meaningful analysis of the event pretty much impossible. The event happened on April 30 2025 and was done by set of people who have worked in the PKI industry for several years and worked with us for a while. There is a lot of digging we need to do to understand the circumstances, why, what, how to share a meaningful report that can hopefully benefit the community. I do not know why some community members think we wont be getting back on this bug. When we signed up for the browser program trust, we also signed up for disclosure obligations to the community which we will uphold.
https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c39
--------------------
ETA- HN rate-limiting won't let me reply, but to the commenter asking how all the pressure could delay a sober analysis:
I've never been involved with a mess like this, but I can well imagine it's difficult to convene the necessary people for a dispassionate RCA when your bosses are furious and investors are screaming for scapegoats to fire.
--------------------
Edit2: Still ratelimited for the downvotes, but in response to @andor:
You're right, some of the questions are fairly straightforward and should be easy to answer -- I would argue they already did provide an initial response here: https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c11
But there's 12 separate questions in this comment alone https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c30 many of which are demanding detailed information and statistics that would need to be reconstructed from audit logs.
I imagine lawyers are involved because whatever answers they give will inevitably wind up as evidence in ensuing lawsuits. I'm sure anything publicly released needs to be cleared through several layers of review.
In any sane business, the people handling the screaming investors are different from the people handling the social media mess, and they are also different from the people doing the RCA.
That said, given the mess, I wouldn't be surprised if eMudhra only had one employee responsible for all those jobs...
Such a business will not be long operating a CA, then: these sorts of requests are common and CA operations are done openly in public with all accidents openly admitted in plain view. If management can’t deliver an environment that prioritizes compliance over rage and blame, then termination of CA acceptance for the company they manage with such irrationality is a successful outcome for the process. I respect that there may be opposing corporate and/or cultural pressures, and I imagine that’s why they’re voluntarily exiting the CA business, but they’re at risk of having all issuances distrusted retroactively if they think that gives them the leeway to reply late.
Something that could have been fully analyzed with those people in a couple weeks ending up taking two years with an independent outside auditor.
The independent auditor would have been needed either way, but if we gave the original crew the opportunity to respond, THEN fired them, the outside auditor could have just verified the story much more quickly.
That just sounds like a management failure. You don’t actually have to cave.
This exposes how poorly they are prioritizing the response. They look like a deer caught in the headlights. Stop looking at the headlights and get moving.
For example, further up in the bug tracker, they stated that there was an error in a script. If they were able to find an error, why can't they provide the script?